A member of staff from Cheshire West and Chester Council’s Library Service has received national acclaim after winning UNISON’s Local Service Champion Award.

UNISON’s Local Service Champions awards celebrate the invaluable contribution local authority staff make to our lives and the roles they play in making our communities healthier, safer and more efficient should be celebrated.

Jenny Evans is a Senior Customer Service Representative at Frodsham Library was nominated by her colleague Amanda Baron and has worked for libraries for 40 years. Just one winner and two runners-up were selected from over 800 applications from local authority staff.

In a short film for UNISON filmed in 2019, Jenny said:

“I started at 16, and was taken on permanently in October 1979, and I haven’t stopped working. I still have that buzz and enthusiasm, and I just want everyone else to have that.”

Jenny, added: “I’m only doing my job, which is what I’ve always done, and hope to continue to do.

Jenny’s colleagues say she has transformed the library into the community hub, read stories to generations of children who now bring their own children to storytime and she focuses and adapts services available when possible to provide essential help to the public. And when she can’t help, she always knows someone who can.

Council Leader and Cabinet Member for Wellbeing, Councillor Louise Gittins said:

“Huge congratulations to Jenny on this prestigious award, it’s a fantastic accolade.  UNISON’s Local Service Champions awards celebrate the invaluable contribution local authority staff make to their communities.

“The judges said Jenny’s dedication and compassion for her role here in Cheshire West really stood out.  Jenny, and the excellent team and partners she works with, deliver a first-class service for local people in Frodsham.”

As part of the prestigious award, Jenny won a much-deserved three-night stay at Croyde Bay.

Find out more about Cheshire West and Chester Libraries on social media (Facebook @cwaclibrary and Twitter @cwaclibraries).

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